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ServiceNow Human Resources (HR) Implementation Training
Course 2530
2 DAY COURSE

Price:
Course Outline

This two-day interactive course prepares implementers to configure and deploy the ServiceNow Human Resources Service Delivery (HRSD) application. Participants work as technical consultants in a guided, hands-on environment to configure HRSD features, secure HR data, manage Employee Center experiences, and apply Zurich release implementation best practices.

ServiceNow Human Resources (HR) Implementation Training Benefits

  • Audience & Prerequisites

    Who Should Attend: Consultants and technical professionals responsible for implementing the ServiceNow Human Resources Service Delivery application.
    Prerequisites: Welcome to ServiceNow; ServiceNow Administration Fundamentals; Get Started with Now Create; ServiceNow Platform Implementation; Employee Center Essentials; Introduction to HR Service Delivery (HRSD); HRSD Fundamentals.

    Certification & Exam Information

    This course includes an exam voucher. Certification details and eligibility are governed by ServiceNow HRSD implementation certification guidance.

ServiceNow HR Implementation Course Outline

Learning Objectives

Module 1: Human Resource Service Delivery (HRSD) Overview

  • Objectives: Review course prerequisites; review HRSD applications; discuss implementation considerations.

Module 2: Configure HRSD

  • Objectives: Review HRSD tables and components; perform core HRSD configuration; configure case assignment options; configure localization and internationalization.

Module 3: Additional Concepts

  • Objectives: Configure content automation and campaigns; manage employee documents; execute quick start tests.

Module 4: Secure HRSD

  • Objectives: Apply governance strategies; configure delegated development; lock down HR administration.

Module 5: HR Integrations

  • Objectives: Explore HR integrations.

Module 6: Now Intelligence for HRSD

  • Objectives: Explore Now Intelligence capabilities for HRSD.

Module 8: Dig Deeper

  • Objectives: Explore advanced features; review implementation considerations; apply additional tips for success; optionally work through the HR Implementation Simulator if time allows.

 

Course Dates

For course questions or any customer service inquiry, please contact your Customer Service team at BAHCustomerService@LearningTree.com.

We are excited that Learning Tree now offers a deferred direct bill payment option for Booz Allen employees. The deferred direct bill payment option enables employees to enroll in learning opportunities with no upfront costs. This payment option will require the employee to sign a Family Educational Rights and Privacy Act (FERPA) agreement with Learning Tree to release grades/completion to Booz Allen to satisfy the FlexEd Program completion requirement. Note, Learning Tree may also be used for the FlexEd Program reimbursement payment option.

Attendance Method
Additional Details (optional)

Private Team Training

Interested in this course for your team? Please complete and submit the form below and we will contact you to discuss your needs and budget.