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Conflict Management and Resolution Essentials
Course 4972
1 DAY COURSE

Price:
Course Outline
Workplace conflict can lead to damaged relationships and poor productivity, but there are constructive ways for responding to conflict and preventing it from becoming destructive. Through realistic work scenarios, this training course provides the skills to identify emotional triggers that create conflict, apply proactive response techniques, and build an environment of cooperation.

You Will Learn How To

  • Recognize filters, lenses, and mistaken assumptions
  • Cope with challenging personalities
  • Open the door to resolving conflict without set expectations
  • Mediate conflict between coworkers
Course Dates

For course questions or any customer service inquiry, please contact your Customer Service team at BAHCustomerService@LearningTree.com.

We are excited that Learning Tree now offers a deferred direct bill payment option for Booz Allen employees. The deferred direct bill payment option enables employees to enroll in learning opportunities with no upfront costs. This payment option will require the employee to sign a Family Educational Rights and Privacy Act (FERPA) agreement with Learning Tree to release grades/completion to Booz Allen to satisfy the FlexEd Program completion requirement. Note, Learning Tree may also be used for the FlexEd Program reimbursement payment option.

Attendance Method
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Private Team Training

Interested in this course for your team? Please complete and submit the form below and we will contact you to discuss your needs and budget.